Privacy policy

Privacy Policy

Biloniya Creations

At Biloniya Creations, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following information:

• Personal Information: Name, email address, phone number, shipping and billing address.
• Order Information: Details about the products you purchase, payment details (processed securely through third-party payment gateways).
• Device Information: IP address, browser type, time zone, and cookies.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you regarding your order or inquiries
• Improve our website and customer experience
• Send promotional emails (only if you opt-in)
• Prevent fraud and ensure website security

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Payment gateways for secure payment processing
• Shipping partners to deliver your orders
• Service providers who help us operate our website and services

All third parties are obligated to protect your information.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Understand user behavior
• Improve website performance

You can choose to disable cookies through your browser settings.

5. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes

6. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Opt out of marketing communications

To exercise these rights, contact us at the details below.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Biloniya Creations
Email: biloniyacreations@gmail.com

Phone: 8890122982