Shipping Policy – Biloniya Creations
At Biloniya Creations, we ensure that your orders reach you safely and as quickly as possible.
1. Order Processing
All orders are processed within 1 business day after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once shipped, you will receive a confirmation message with tracking details.
2. Shipping Time
Estimated delivery timelines:
Within India: 3–7 business days.
Delivery times may vary depending on courier services or unforeseen circumstances.
3. Shipping Charges
Shipping charges (if applicable) will be calculated at checkout.
We may offer free shipping on selected orders or promotions.
4. Order Tracking
Once your order is shipped, a tracking link will be shared via email or SMS.
You can track your order in real-time using the provided details.
5. Delivery Issues
If delivery fails due to:
Incorrect address
Customer unavailability
Refusal to accept the order
The package may be returned to us, and reshipping charges may apply.
6. Delays
While we aim for timely delivery, delays may occur due to logistics, weather, or other external factors.
7. Damaged or Tampered Packages
If you receive a package that appears damaged or tampered:
Do not accept the package (if possible), or
Record an unboxing video
Please contact us within 48 hours of delivery.
8. Contact Us
Biloniya Creations
Email: Biloniyacreations@gmail.com
Phone: 8890122982
